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Testimonial 1

Dear Matthew and Tanya,

I would like to thank you both for your conscientious and meticulous care and attention given to my Mazda 323, which has been serviced by you since 1994.

I have always felt welcomed by both of you and have enjoyed your respect and willingness to discuss with me a wide variety of aspects about my car.

Particular aspects of your service that I have appreciated are:

• Thorough care and attention to detail
• Willingness to discuss whatever needs attention on my car - including showing me and explaining the problems whilst the car was on the hoist.
• An openness to give me advice relating to all aspects of my car and more recently some constructive advice on purchasing a new car - including traps to avoid, such as discussing trade-in after a price had been settled.
• Checking my car before a long trip and frequent quick checks when I have felt attention may be required.
• A genuine interest in the wellbeing and condition of my vehicle.

Several friends have been recommended to Matthew and they have also been very satisfied with their contact.

Having now purchased a new Subaru Forrester, I look forward to continuing my contact with you both and receiving the same care and attention to my new car.


Sandra Cutts
4th December, 2000